Privacy Policy.
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you access our website or make a purchase.
By using our website, you consent to the practices described in this policy.
Information Collection
We collect personal information from you when you place an order, fill out a form, or contact us for any reason. This information may include your name, email address, phone number, postal address, payment information, and any other details necessary to process your order or respond to your enquiries.
Use of Information
The personal information we collect from you may be used in the following ways:
To process and deliver your orders.
To communicate with you regarding your order or other enquiries.
To provide customer service and support.
To send periodic emails regarding your order or other products and services.
To personalise your experience and respond to your individual needs.
To improve our website and marketing efforts.
Payment and Financing
We offer interest-free financing options through a third-party provider. If you choose to use this service, any finance-related enquiries should be directed to the provider. Aurora Diamonds is not responsible for any issues or disputes related to the financing of your purchase.
Data Protection
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. All sensitive payment information you supply is encrypted via Secure Socket Layer (SSL) technology.
Client Photos and Social Media
By sending us photos of your engagement rings or any other jewellery purchased from Aurora Diamonds, you grant us the right to use these photos on our social media pages and other promotional materials. We will always respect your privacy and will not share any personal information without your explicit consent. If you wish to revoke this permission at any time, please contact us and we will promptly remove the photos from our platforms.
Use of Artificial Intelligence in Advertising
Aurora Diamonds may utilise artificial intelligence (AI) technologies to advertise our products online. This includes the use of AI for targeted advertising, personalised marketing campaigns, and data analysis to enhance the effectiveness of our advertising efforts. By using our website and purchasing our products, you consent to the use of AI in our marketing practices. We ensure that all AI-driven advertising complies with local laws, and we are committed to protecting your personal information throughout this process.
Cookies
Our website uses cookies to enhance your experience, gather general visitor information, and track visits to our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release information when it is release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Your Consent
By using our site, you consent to our website’s privacy policy.
Changes to Our Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page and, where appropriate, notified to you by email. Your continued use of our website following any changes to this policy will be deemed your acceptance of such changes.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us by email.
Email: info@auroradiamonds.co.uk